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DDC

Managed Services 4

Monitoring & Remediation

Monitoring services are offered in two primary categories.   Self-Service and Proactive.   Choose the service which best fits your specific requirements, or mix-and-match based on the nature of the service being monitored. Proactive Monitoring is ideal for critical service or for organizations who are faced with staffing or coverage issues, while our Self-Service Monitoring offer provides peace-of-mind and an extra set of watchful eyes.

  • Self-Service Monitoring - Automated service provides client alerts based on configured settings.   
  • Proactive Monitoring - Automated service provides alerts to SM NOC, with optional client notification, based on configured settings.   

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