Does ScaleMatrix charge for remote hands?

Our elevated version of “remote hands” is our ScaleMatrix TotalCareTM support team who are available 24 hours a day, 7 days a week, 365 days a year to support calls, provision services, handle tickets, and manage maintenance notices. Our team of highly trained professionals in the Network Operations Center (NOC) will consistently go the extra mile with every client. All of our products and services include ScaleMatrix TotalCareTM . Our ScaleMatrix TotalCareTM team lives by the mantra, “15 minutes or less, anything you need, absolutely free.”